Data Protection

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with applicable data protection regulations, in particular the Swiss Data Protection Act (revDSG).

This privacy policy informs you about what data we collect, how we use it and what rights you have regarding your data.

Responsible for data processing is:
Cooray Tours
Haldenstrasse 70, 8708 Männedorf
info@cooraytours.ch

As part of our travel organization, we collect various personal data necessary for safe and personalized planning. This includes your name, address, email address, and telephone number, as well as—depending on the activities booked—sensitive information such as allergies, illnesses, special health conditions, age, weight, completed training (e.g., diving certificates or climbing courses), and special needs. This information helps us plan your trip optimally and responsibly.

Your personal data is collected exclusively through your active contact with us. You can reach us via the contact form on our website, by email, by phone, or in person. All information submitted in this way will be treated confidentially and used only for the stated purposes.

We use the data you provide exclusively for planning and implementing your trip. This includes, among other things, the individual organization of transportation and activities, and direct communication with you. Furthermore, the data is used to create offers and invoices and, if necessary, to share relevant information with local partners in Sri Lanka (e.g., drivers or activity providers) so that your wishes and needs can be optimally taken into account during your trip.

We will only share your personal data with third parties if this is necessary to provide the agreed services – for example, to local partners in Sri Lanka (e.g. drivers, activity providers) who need the information to carry out the tour.

We only work with trusted partners and ensure that they guarantee the protection of your data.

Our website uses cookies and similar technologies to improve your experience and enable statistical analysis. Services such as Google Ads and Google Analytics from Google LLC (USA) may be used for this purpose. These collect information about website usage (e.g., IP address, length of visit, pages viewed) and help us optimize our content and advertising.
Data may be transferred to countries outside Switzerland. Further information can be found at https://policies.google.com/privacy?hl=de

Your data is stored securely and processed exclusively by trusted service providers, including Wix.com Ltd. (website hosting) and Google LLC (email communication via Gmail). These providers adhere to international data protection standards and ensure an appropriate level of protection.

You have the right to receive information about the data stored about you, to request corrections, to restrict processing or to have your data deleted - unless there are statutory retention periods.

If you have any questions about data processing or the exercise of your rights, please contact us using the contact form on this website, by email or by phone.